Health Disclaimer & Results Notice
Last updated: May 2026
The information presented on the TherapEdge website, in our marketing materials, and across our customer communications is provided for general informational and educational purposes only. The content on this site is not intended to diagnose, treat, cure, or prevent any disease or medical condition.
Not a Medical Device
The TherapEdge shoulder massager and any related products sold on this website are wellness and comfort devices intended for personal use to promote relaxation, muscle relief, and general well-being. Our products are not classified as medical devices and are not designed to substitute for professional medical care, diagnosis, or treatment.
If you are experiencing chronic pain, an undiagnosed condition, recent injury, or any symptom that concerns you, please consult a qualified healthcare professional before using our products. Never disregard professional medical advice or delay seeking treatment because of information you have read on this website.
Consult Your Physician First
You should speak with your doctor or a qualified healthcare provider before using any TherapEdge product if any of the following applies to you:
- You have a pacemaker, defibrillator, or other implanted electronic medical device
- You are pregnant or may be pregnant
- You have undergone recent surgery, particularly on the shoulder, neck, or spine
- You have a diagnosed circulatory or vascular condition
- You have skin conditions, open wounds, or active infections in the area of use
- You have a diagnosed neurological condition
- You are receiving cancer treatment or have an active malignancy
- You are under the care of a physician for any chronic medical condition
Discontinue use immediately and consult a healthcare professional if you experience pain, discomfort, dizziness, skin irritation, or any other adverse reaction during or after use.
Individual Results May Vary
The testimonials, customer stories, reviews, and statistical claims presented on our website and in our marketing reflect the personal experiences of individual users. They are shared for illustrative purposes and do not represent guaranteed outcomes for any other user.
Results from using TherapEdge products vary significantly from person to person and depend on many factors, including but not limited to: the individual's specific condition, age, overall health, frequency and consistency of use, lifestyle factors, and physiological response. We make no guarantee, express or implied, that any user will experience the same results as the testimonials displayed.
Statistics referenced in our content (such as percentage of users reporting improvement, satisfaction rates, or recovery timelines) are based on internal customer feedback collected through surveys and post-purchase communications. These figures should be understood as descriptive of our customer base at the time of measurement and not as scientific claims of efficacy.
No Cure, Treatment, or Diagnostic Claims
TherapEdge products are not intended to diagnose, treat, cure, or prevent any medical condition, including but not limited to rotator cuff injuries, frozen shoulder, arthritis, tendinitis, bursitis, or any other diagnosed musculoskeletal condition. Any reference to such conditions in our content is contextual and intended to describe the general category of discomfort our products may help address through warmth, compression, and vibration. It is not a claim of medical efficacy.
Use as Directed
Always read and follow the user manual and safety instructions provided with your TherapEdge product. Do not exceed recommended use times. Do not use the product on broken skin, recent injuries, or areas of acute swelling unless directed to do so by a qualified healthcare provider.
Limitation of Liability
To the fullest extent permitted by applicable law, TherapEdge, its officers, employees, affiliates, and partners shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use of, or inability to use, our products or this website, including but not limited to any health-related outcomes, decisions made based on information from our content, or reliance on testimonials displayed on our site.
Regulatory Information
TherapEdge devices sold in the European Union meet applicable CE marking requirements as wellness/personal care products. Devices sold in Canada comply with applicable Health Canada guidance for personal wellness products. CE marking and equivalent notations indicate conformity with applicable consumer product safety standards. They do not represent medical device approval, clinical trial certification, or endorsement by any regulatory authority of any specific health claim.
Questions?
If you have any questions about this disclaimer or our products, please contact our customer service team at support@therapedge.com. We reply to every email and are happy to clarify anything before or after your purchase.